Nobody move, this is a RANT
So anyways I was just staying up extra late one night contemplating getting up
in three hours and reverting back to Super Tech Support Man, when all of
the sudden I decided what the hell, why should I just be reading these humorous
rant type pages all day at work when I could be created my own instead of
wasting time sleeping. It's not like I really need more than a half hour
of sleep anyways. I mean, it's only tech support. I will add another section
later about some of the funny people I get to talk to at work, and the annoying ones
too. So anyways, again, on to the rant. What is the deal with getting
to work on time. Why can't a company, such as mine, understand the fact that
some of its employees don't have what's called a normal schedule, not
even an abnormal schedule, but a complete lack of structuring in any given day
at all. We're talking about not only forgetting what day it is, but often
the month as well. Now I'm not going to take this thought to the extreme of
saying that I forget the year, but I actually do, but only around the beginning/
ending of a year. It's so tough to remember those pesky date things. And
now back to the often wandered away from central theme for this rant, lateness.
Now I'm not talking about being an hour or more late, which I can
understand because it happens occasionally, I'm talking about the piddly
little shit that my supervisor, and more directly my company in general,
count as a problem. I mean can't they understand the concept of being two,
three or ten minutes late? It's not like I'm trying to suck extra money
out of them by cheating them on my hours. I don't even get paid if I'm
not logged onto my phone. Talk about anal, but what can you expect from
a company who has no product and only service is that they provide halfway
decent tech support for a variety of companies. Sure they must be something
right because if I remember the orientation that I tried to sleep through
correctly, then they actually have call centers everywhere from India
to Australia to Denver, Colorado where I am. That's all right, it's just one
more stepping stone on my way to a better, higher paying and hopefully
more fulfilling job. And it's not as if I have to worry about getting
fired, oooohh scary, because there are dozens of very similar jobs out there
with very similar anal retentive rules and restrictions and benefits packages.
And of course with some of those job opportunities come side perks such
as free cable or maybe a free cable modem.(I can wish) Of course that
would put me back to ground zero with the benefits package. It seems
that every time I get around 90 days of employment under my belt something
happens to cause an end to my employment at that particular company.
My favorite one, for example, was when I found out that the company
I was working for decided to move the entire call center to another
city which was about 60 or 70 miles away from it's current location.
And I so liked the current location since it was only a five minute
drive from where I lived. But anyways, back to this lateness concept.
Whilr I realize that these companies are trying to promote reliability
by firing (or not hiring) people who can get to work at the same
exact time every day, they must realize that the kind of people that
they hire are not neccasarily used to being ordered around. Most
people doing tech support, the competent ones anyways, are fairly
self-motivated, and often self-taught in the areas that the
are supporting. Sure there is always a certain amount of
product specific learning that needs to be learned but that is true
with every place people work. Myself, I tech for an ISP named
after a major phone company and while I don't think it matters
if I say who they are specifically, I think I'll use other
people's better judgement and assume that they have good reasons to not
advertise the place that they work at. There must be at least one good
reason. Maybe something like plausible deniability in case the company
they(I) work for somehow stumbles across this site and decides to
fire me or even more fun, sue me for whatever crosses their barren
wasteland of a corporate mind. My particular job has provided
us flexible schedule people a way to make a little more money.
In exchange for a small raise, we agree that they can change the
shift that we work EVERY week. Now maybe that sounds a little to much
for you personally or maybe it sounds like cruel and unuusual punishment,
and you might ask questions like, "What the fuck is wromg with you?", and,
"Are you so torqued up that you enjoy screwing around with your
already shaky grip on the concept of time?" To answer those questions I
will respond with simple answer of, "They give me more money, shut up
and leave me alone." I know money isn't the answe to everything but
when you see a difference of a hundred or more dollars in your paycheck,
you tell me that you don't really waant it that much. Especially
when you are currently trying to save enough money to get that
hardware upgrade for your computer, that motercycle you have been
eyeing on your way home from work, or that new apartment that is only a
little bit more expensive than the place you're currently living
but requires that you put down a security
deposit (doesn't anyone trust anyone anymore?) or maybe al three of
those plus a bunch more that aren't too high on the old
list of priorities but you still want to get them one of these days.
Back to that lateness thingy again. You'd think that a company
that hires people to support their (L)users, people who
are crazy enough to actually take this kind of stress
inducing job, and then this same company that hires all these crazies
actually encourages, by way of monetary bribery, that we work some
kind of demented, weekly fluctuating shift, they want us to show them
how reliable we are by showing up at the same time every day
even the the same time changes weekly as well as our days off
and they also expect us to keep the days straight on top of all
of the rest of things. To me this is just one of those oxymoronic
policies that corporations seem to live by. Well, there is one good
thing about all of this. Since I know I can get another job doing
roughly the same thing at roughly the same pay, I can truly torment the
very people who try to enforce the rules. Namely, my supervisor.
Granted, he probably is a decent person deep down, but he has taken
the road less travelled in that he must have obeyed enough rules
to get promoted to supervisor in the first place. So every time he
calls me up to his desk to let me know that it is not appreciated when
I refer to other companies' agents, a company we will refer to as
dumb-paq, as complete idiots that will lie to you straight faced, or
as straight faced as you can over a phone, and often do more harm to
the computer they are supposedly trying to fix. Now whether their reasons
for doing so are purly evil in that they enjoy screwing up people's computers,
and some of those irritating (L)usres out there are just plain asking for it,
or they just don't know what the hell they are doing in the first place and
only took this job because it pays a dollar an hour more than Taco Bell and
it too said no experience neccasary, well I just don't know. No offense to
Taco Bell, they have some good food there, even if some people say its
unhealthy or mildly addictive, like those 7-layer burritos, who wants to
eat healthy all the time anyways? Well that's about it for now, maybe
I'll break down and rant some more on another subject at a later date.
And if any of you (l)users are out there being offended by my page then
all I have to say is, " Go watch TV and quit taking up our precious
bandwidth, you're not wanted here!" And if you are offended by that,
good, because it means that I'm getting back at all the tweakers who
ask me what their password, for the third time in three days,
is. Die, die, die.
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